Privacy Policy

Effective Date: 18 May 2025

Welcome to Aluyâ Leather Goods (“we”, “us”, “our”, or “Aluyâ”). We respect your privacy and are committed to protecting the personal data you provide when using our website https://aluyaleathergoods.com (the “Site”).

This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you have under applicable data protection laws.

1. Who We Are

Aluyâ Leather Goods is a UK-based brand offering handcrafted leather products. Our company is registered as ALUYA LIMITED, incorporated in England and Wales.

For any questions or requests relating to this policy, please contact us:

Email: privacy@aluyaleathergoods.com
Postal Address: [Insert Registered Business Address, e.g., London, UK]

2. What Personal Data We Collect

We may collect the following types of information:

a. Personal Identifiable Information (PII)

Full name
Email address
Phone number
Billing and shipping addresses
Order history
Customization preferences

b. Payment Information

We do not store credit card details on our servers. Payments are securely processed through PCI-compliant third-party providers (e.g., Stripe, PayPal).

c. Technical & Usage Data

IP address
Device and browser information
Time zone and location
Browsing behavior and clicks
Cookies and analytics data

3. How We Use Your Data

We use your data to:

Process and ship orders
Provide customer support and order updates
Customize your shopping experience
Send marketing communications (if you opt in)
Prevent fraud and maintain security
Comply with legal and tax obligations

We only process data where we have a lawful basis, including:

Contractual necessity (e.g., order fulfillment)
Legal obligation (e.g., tax reporting)
Consent (e.g., newsletters)
Legitimate interests (e.g., improving site performance)

4. Cookies & Analytics

Our site uses cookies to improve functionality and enhance your experience. We may also use third-party analytics tools (e.g., Google Analytics) to understand website traffic and user behavior.

You can manage cookie preferences through your browser settings.

5. Sharing Your Data

We only share data with trusted third parties when necessary, including:

Payment providers (Stripe, PayPal)
Shipping and logistics partners
Email marketing platforms (only with your consent)
Website hosting and analytics services

All partners are required to protect your data under strict contractual obligations.

We do not sell or rent your personal information to any third parties.

6. Data Storage & Security

We store your data securely using encrypted systems and access controls. While no method of transmission is 100% secure, we take all reasonable steps to protect your data from unauthorized access, loss, or misuse.

7. Your Rights

Depending on your location (e.g., UK, EU, California), you may have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion (the “right to be forgotten”)
Object to processing or withdraw consent
Request a copy of your data (data portability)
File a complaint with a data protection authority (e.g., ICO in the UK)

To exercise your rights, email us at privacy@aluyaleathergoods.com.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., up to 6 years for accounting and tax purposes).

9. Children’s Privacy

Our Site is not directed to children under 16, and we do not knowingly collect data from minors. If we learn that we’ve collected personal information from a child, we will delete it immediately.

10. Third-Party Links

Our Site may include links to external websites. We are not responsible for the privacy practices of those websites and recommend reviewing their privacy policies.

11. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email.

Last updated: 18 May 2025